Laundry Made Simple: Your Questions Answered
Frequently Asked Questions
Hours & Location
What are your hours?
We are open daily from 7:00 AM to 10:00 PM.
Where are you located?
947 Richards Rd, Antioch, TN 37013 — convenient to Cane Ridge, The Commons, and the rest of the 37013.
Payments
Do I need quarters to use the machines?
Not necessarily — you have options. Our machines take coins, and our on-site change machines turn your bills into coins if you need them. Prefer not to use coins? Load a Stellar Laundry card at our Value Add Center and tap it at any machine, or pay with Visa, Mastercard, or Apple Pay.
How do I pay for laundry?
You have options at Stellar Laundry Antioch: pay with coins (our on-site change machines turn bills into coins), load a Stellar Laundry card at our Value Add Center and tap it at any machine, or pay with Visa, Mastercard, or Apple Pay.
Do you accept credit and debit cards and Apple Pay?
Yes — we accept Visa and Mastercard, plus Apple Pay. You can use them to add value to your Stellar Laundry card at the Value Add Center.
How do I check the balance on my laundry card?
Just swipe your card at our on-site Value Add Center — it shows your balance instantly, and you can add more value there anytime with cash or a credit or debit card.
Self-Service Laundry
How does the self-service laundry work?
Come in anytime we are open, choose a washer, load your clothes, and pay at the machine. Move to a dryer when the wash is done. With plenty of washers and dryers, there is rarely a wait.
Is the laundromat clean and safe?
Yes. Stellar Laundry Antioch is a clean, modern, well-lit facility with air conditioning, free Wi-Fi, and 24/7 security cameras for peace of mind.
What amenities do you have?
Free Wi-Fi, air conditioning, comfortable seating, and roomy folding stations — a comfortable place to get laundry done.
Big Machines & Large Loads
How big are your washers?
We have high-capacity washers up to 100 lb, so you can wash more in fewer loads and get in and out faster.
Can I wash a comforter, blanket, or bulky items?
Absolutely. Our large-capacity machines easily handle comforters, blankets, sleeping bags, and other oversized bedding that will not fit in a home washer.
Wash & Fold
What is Wash & Fold drop-off?
Short on time? Drop off your laundry and we will wash, dry, and neatly fold it for you — then just pick it up fresh and ready to put away.
What is the turnaround time for drop-off laundry?
We pride ourselves on speed! Most Wash & Fold orders dropped off in the morning are ready for pickup the next day. For larger orders or those dropped off in the evening, we typically have them ready within 48 hours.
Deals
How do I redeem the $10 Wash & Fold deal?
Show or mention this offer and use code DROP10 when you drop off your first Wash & Fold order. New customers, 20 lb minimum.
Is there a minimum order for Wash & Fold?
Yes — Wash & Fold has a 20 lb minimum, and the $10 DROP10 offer applies to your first order.
Who qualifies for the $10 Wash & Fold deal?
The DROP10 offer is for new customers on their first Wash & Fold drop-off order (20 lb minimum). It’s our way of welcoming first-time drop-off customers to Stellar Laundry Antioch.
Can I use the $10 deal more than once?
The DROP10 offer is limited to one per customer and applies to your first Wash & Fold drop-off order.
How long is the $10 deal available?
DROP10 is a limited-time offer and we reserve the right to end it at any time. Just show or mention the offer when you drop off your first Wash & Fold order to claim it.
Does the $10 deal apply to self-service laundry?
The DROP10 $10 offer is for our Wash & Fold drop-off service. Our self-service washers and dryers are card- and coin-ready for you to use anytime — no code needed.
