Effective date: July 1, 2026
Stellar Laundry Antioch (“we,” “us,” or “our”) operates the website stellarlaundryantioch.com and the laundromat at 947 Richards Rd, Antioch, TN 37013. We respect your privacy and are committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and the choices you have.
Information We Collect
Information you provide to us. When you contact us or sign up through our website, we collect the information you enter — for example:
- Contact form: your name, email address, phone number (if provided), and the details of your message.
- Deals sign-up: your name and email address, so we can send you offers and updates.
Information collected automatically. Like most websites, we and our service providers may automatically collect limited technical information when you visit — such as your device and browser type, IP address, pages viewed, and the date and time of your visit. This may be collected through cookies and similar technologies (see “Cookies and Tracking Technologies” below).
How We Use Your Information
We use the information we collect to:
- Respond to your questions, requests, and messages;
- Send you deals, coupons, and updates if you signed up to receive them;
- Operate, maintain, and improve our website and services;
- Understand how visitors use our site so we can make it better;
- Comply with legal obligations and protect against fraud or misuse.
Marketing Emails
If you sign up for our deals list, we’ll email you offers and news about Stellar Laundry Antioch. You can unsubscribe at any time using the link in any marketing email, or by contacting us at hello@stellarlaundryantioch.com. We will not add you to our marketing list unless you ask us to.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to keep the site working properly, remember your preferences, and understand site traffic. We may also use analytics and advertising services (such as Google) to measure website performance and reach people who may be interested in our services. Most browsers let you control or disable cookies through their settings; note that some parts of the site may not work as intended if cookies are turned off.
How We Share Information
We do not sell your personal information. We share it only as needed to run our business, including with:
- Service providers who help us operate the website, manage form submissions, send email, and host our site;
- Analytics and advertising providers (such as Google) that help us measure and promote our services;
- Others when required by law, or to protect our rights, safety, or property.
Third-Party Services and Embedded Content
Our website includes content and links from third parties — for example, an embedded Google Map on our Contact page and links to our social media profiles. These third parties may collect information about you in accordance with their own privacy policies, which we do not control. We encourage you to review the privacy policies of any third-party services you use.
Data Retention
We keep the information you provide for as long as needed to respond to you, provide our services, and meet our legal and business requirements. You can ask us to delete your information at any time (see “Your Choices and Rights”).
How We Protect Your Information
We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights
You may:
- Unsubscribe from marketing emails at any time;
- Ask us what personal information we have about you;
- Ask us to correct or delete your personal information.
To make a request, email us at hello@stellarlaundryantioch.com. We’ll respond as required by applicable law.
Children’s Privacy
Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll revise the “Effective date” above. Your continued use of our website after changes take effect means you accept the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Stellar Laundry Antioch
947 Richards Rd, Antioch, TN 37013
Phone: (615) 712-9741
Email: hello@stellarlaundryantioch.com